Need help?
Frequently Asked Questions
Order
- Any credit card such as Mastercard, Visa, American Express etc.
- Paypal
- TWINT & TWINT Pay Later
- Pay by invoice
- Apple and Google Pay
Some of our collections are limited editions which means they won't be re-stocked once they're sold out. If there's an ongoing demand for products that are sold out, we might consider a re-stock. Such collections are marked as "Final Sale", "Limited" or "No Restock".
There's a size chart in every product description to help you with the measurements. Keep in mind that the products fit differently depending on the body type and the size chart only serves as a guideline.
Within 1-3 business days depending on the shipping option you selected.
Unfortunately not. After placing your order you cannot modify anything as our team will process your order right away.
Shipping
Yes, we'll cover the shipping fees for all orders above CHF 100. Otherwise we offer two different shipping options ranging between CHF 7.95 and CHF 9.95.
Currently we only deliver within Switzerland.
As soon as we've handed your order to the Swiss Post you'll receive an email with the tracking information.
Unfortunately not as of now.
Returns
You can return or exchange products within 30 days of receiving your order. The goods must be in original condition, unused and undamaged. Click here for more information.
You can return or exchange products within 30 days of receiving your order. The goods must be in original condition, unused and undamaged. Click here for more information.